Right of Withdrawal and Product Returns

1. Right of Withdrawal
You have the right to withdraw from your purchase within 14 days without giving any reason.

2. Return Conditions

The product must be:

  • in its original packaging
  • unused
  • in resalable condition

3. Exceptions
Returns are not accepted for:

  • opened bottles of wine
  • damaged packaging

4. Return Shipping Costs
Return shipping costs are the responsibility of the customer.

5. Refunds
Refunds are processed within 14 days of receiving the returned product.

6. Claims and Complaints
In case of defect or error:

  • replacement
  • refund